Viet artist and small biz owner based in sunny california
lover of all things cute n' cozy


General Rules

  • Commissions are for personal use only. DO NOT reproduce or use for commercial purposes.

  • If you are interested in a commission for commercial purposes, please send me an email at [email protected] and I will get back to you ASAP.

  • I have the right to reject any commission request for any reason.


  • FULL payment of the commission must be received before I start working on it.

  • Payments methods accepted: PAYPAL or VENMO.

Process and Delivery

  • Commissions take anywhere between 2-8 weeks to complete. If you have a commission that needs to be finished before 2 weeks, please specify as this will lead to additional charges for rush commissions.

  • The commissioner will receive 2 digital copies after the completion of the commission: (1) a lower resolution PNG file with a watermark for online posts and (2) a high-resolution PNG file with no watermark for personal use.

  • The two digital copies will be sent to the commissioner via email.

  • If the commissioner would like a physical copy of the commission, please specify and additional fees will be determined.


  • Sketch stage: The commissioner is allowed two (2) major changes and any minor changes.

  • Line art and coloring stage: The commissioner is allowed three (3) minor changes during the line art and coloring stage.

  • Any additional changes will result in additional fees.

  • Major changes include: change in pose, outfit change, etc.

  • Minor changes include: facial expressions, small alterations background/colors.


  • Refunds are NOT accepted after I have begun on the sketch stage of your commission.

  • In the case of unforeseeable circumstances and I am unable to finish your commission after 8 weeks (2 months), a full refund will be issued.


  • I retain all rights over the commissioned artwork. The rights to the commissioned artwork DOES NOT transfer over to my client. The client is NOT allowed to alter the commissioned work without prior consent from the artist.

  • I reserve the right to post the finished artwork with my watermark online and include it in my portfolio.

  • Regardless of where the commissioned artwork is used/posted, I MUST be credited as the artist. Any social media posts will be made using the watermarked version of the commissioned artwork and will be tagged with my art handle (@drawnbyivy).

  • The commissioner may use the commissioned artwork in any way except for profit (whether directly or indirectly), resell, deform, or claim as their own.

  • I do not claim intellectual property of the commissioned artwork. However, I hold rights to the artwork and the commissioner cannot claim it was drawn by them.